Terms & Conditions
Welcome to Aura Aesthetics! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or booking any treatments.
1. Introduction
Aura Aesthetics ("we", "us", "our") is a cosmetic clinic located in Chelmsford, Essex, providing a range of aesthetic treatments, including but not limited to Botox, dermal fillers, vitamin injections, micro needling, and skin boosters. By accessing our website (www.auraaestheticsessex.co.uk) or using our services, you agree to be bound by these Terms and Conditions.
2. Services Offered
We offer various treatments and services including:
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Botox treatments
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Dermal fillers
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Vitamin injections
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Microneedling
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Skin boosters
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Other cosmetic treatments
We reserve the right to update, modify, or discontinue any of our services at our discretion without prior notice.
3. Booking and Payment
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Appointments: All appointments must be made via our website or by phone. Bookings are subject to availability and confirmation.
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Payment: Payment for treatments is due at the time of service. We accept all major credit and debit cards. If you have any questions regarding billing, please contact us prior to your appointment.
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Cancellations & Refunds: If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Cancellations within 24 hours may incur a cancellation fee. Refunds for services rendered are not available, but we will work with you to ensure satisfaction.
4. Eligibility
You must be 18 years or older to book treatments at Aura Aesthetics. By booking or undergoing any treatment, you confirm that you are legally able to do so and have disclosed any medical history or contraindications.
5. Consultation and Treatment Risks
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Consultation: A consultation is required prior to any treatment to assess your suitability. During the consultation, we may ask about your medical history, allergies, and any previous treatments.
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Risk Acknowledgement: All aesthetic procedures carry inherent risks, including but not limited to bruising, swelling, allergic reactions, infection, and dissatisfaction with results. By booking an appointment, you acknowledge that you understand and accept these risks.
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Results: Results of treatments can vary between individuals, and while we strive to achieve the best possible outcome, we do not guarantee specific results.
6. Health and Safety
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Medical History: You agree to provide accurate and complete information regarding your medical history, including any allergies, existing conditions, and medications. If you fail to disclose relevant information, we may refuse to provide treatment.
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Aftercare: You are responsible for following any aftercare instructions provided by our team. We will not be held responsible for any complications arising from failure to follow aftercare advice.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Aura Aesthetics and is protected by copyright and intellectual property laws. You may not use any content from our website for commercial purposes without obtaining explicit permission.
8. Privacy and Data Protection
We take your privacy seriously. Your personal information will only be used in accordance with our Privacy Policy. By using our website and services, you consent to our use of your personal data as described in our Privacy Policy.
9. Limitation of Liability
Aura Aesthetics is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or the services we provide. We do not guarantee that our website will be error-free or uninterrupted.
10. Third-Party Links
Our website may contain links to third-party websites for informational purposes. These links are provided for your convenience, and we do not endorse or take responsibility for the content, privacy policies, or practices of third-party websites.
11. Changes to Terms and Conditions
We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our website and services, you agree to abide by the updated terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Aura Aesthetics
87 Moulsham Street,
Chelmsford,
Essex,
CM2 0JF
Hello@AuraAestheticsEssex.co.uk
By booking treatments, using our services, or interacting with our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
This draft provides a solid starting point, but be sure to review it with a legal professional to ensure it is fully aligned with your clinic’s practices and applicable laws.